CONNECT

EDUCATION

MBA, General Management Millsaps College - Jackson, MS

BS, Computer Science Millsaps College - Jackson, MS

SKILLS

Untitled

CERTIFICATIONS

View of Certifications

<aside>

I spent over twenty years working in higher education, focused on helping people and organizations solve problems and achieve their goals. I accomplish this by building relationships, building teams, and building the tools needed to get the job done.

I specialize in several IT and data-related areas: web application development, database administration, ETL (extract, transform, load) creation and maintenance, reporting and dashboarding, statistical modeling, and project management. Over the past several years, I have enjoyed learning more about AI and using it to gain operational efficiencies.

I measure my success by the impact that I have made at the School and University level.  The ripple effects of decisions and strategies I have made or shaped are visible in the progress of the School’s strategic initiatives and in collaborations with other departments and organizations within the University.

</aside>

EXPERIENCE

DIGITAL ANALYTICS TEAM LEAD

Teaching, Learning & Assessment Wisconsin School of Business at the University of Wisconsin - Madison Madison, WI | March 2018 - Present

I am a player-coach on the Digital Analytics Team, providing leadership, project management, and data strategy. I also support other departments within the School as a data engineer.

• Managed a team of student staff focusing on data engineering, data analytics, reporting, and, more recently, artificial intelligence
• Led the transition from Microsoft on-premises solutions for process automation, ETL (extract, transform, load), databases, and reporting to Google Cloud Platform
• Collaborated with UW-Madison's Division of Information Technology to ensure compliance with institutional policies concerning restricted and sensitive data during the process of moving to the cloud
• Led the development and process improvement efforts for the syllabi collection and review process, creating process automations and generative AI review processes
• Reduced our initial 2021 cloud spend by over $5,000 in the first year, followed by a 91% decrease in 2025 through optimizing our cloud resources and utilization
• Co-created an introduction to SQL course as part of the DataWonks Community of Practice to increase data literacy within the University
• Developed and maintained multiple data products containing structured and unstructured data to support departmental and institutional goals
• Consulted with other schools, colleges, and departments on their use of data and cloud technologies
• Currently scaling student and faculty support by architecting AI agents with Google ADK and Customer Experience Agent Studio.

WEB DEVELOPER

Academic Technology & Web Wisconsin School of Business at the University of Wisconsin - Madison Madison, WI | December 2013 - March 2018

Created web and database applications, integrated multiple systems, promoted data-driven decision-making, and expanded SCRUM (an agile project management framework) within the department and the School.

• Served as ScrumMaster for the Academic Technology & Web (ATW) Web Team
• Created a set of Application Programming Interfaces (APIs) to capture prospective student data from the website and send it to our customer relationship management system (CRM), Microsoft Dynamics
• Assisted Information Technology Services (ITS) with business analysis and development of their online application and request for information forms used for prospective students and events
• Transitioned their Google Analytics installation to Google Tag Manager, enhanced their event tracking, added cross-domain and user tracking, and elevated their reporting capabilities
• Selected the frameworks to implement to modernize the School’s websites, which DoIT later implemented within their WordPress Theme
• Led the Search Engine Optimization (SEO) initiative from both a content and technical perspective
• Assisted in the mentoring and management of student staff

SENIOR SYSTEMS ANALYST

Information Technology McKendree University Lebanon, IL | April 2011 - November 2013

Administered and managed the University's enterprise resource planning (ERP) system (Ellucian Colleague) and related servers. Oversaw all student information system functions, including reporting, system updates, user training, deployment of new features, and integrations with other systems.

• Led project management efforts between Information Technology and other departments
• Implemented and managed the University’s card access control system
• Created and maintained SQL reports and jobs in MS SQL Server Business Intelligence Designer
• Assisted the Department of University Communications with web-related tasks related to the University’s website
• Assisted the Office of Admission with online marketing campaigns and data analysis
• Modernized the reports for degree audit to clarify missing coursework and provide possible pathways to degree completion
• Led the development of the University's iOS and Android applications
• Assisted with rebuilding the ERP Advisory Committee and chaired the committee from 2012 - 2013

Projects

Projects